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Staffordshire & Stoke-on-Trent Sustainability and Transformation Plan

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Welcome...

Healthwatch Staffordshire is the independent consumer champion for health and social care in your local area, delivered by Engaging Communities Staffordshire. Our job is to champion for the consumer interests of those using health and social care services across the county, and give local people an opportunity to speak out about their concerns and health care priorities. We can also signpost you to local services and give you information on what is available. If you want to learn more about who we are and what we do, watch the video below.

Everyone who uses health and social care services has the right to expect a high standard. Healthwatch can help your local services achieve these standards, but to do this we need your help. We need you to ‘Have Your Say’ about your experiences of health and social care services in Staffordshire. We constantly monitor and review our Experience Exchange feedback platform which records experience of local services. Your feedback provides essential information on how we can champion for your interests and of those using health and social care services across the county. If you wish to submit your own feedback, suggestion or comment visit our Experience Exchange site.

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Latest News

“Healthwatch Staffordshire are an integral member of the Staffordshire Cares Partnership, where they have led on the ‘Carers Engagement and Co-production’ work steam for the ‘Carers Whole System Re-design’. This is the biggest change to services that Carers have faced locally for over 20 years, which is why it was so important to put Carers at the heart of everything that we do and why we need to ‘get it right’ in terms of how we engage with Carers. We have therefore valued the professional, independent and non-biased approach that Healthwatch have provided, including strong leadership and expertise in ‘true’
Shelley Brough, Commissioning Manager: Carers & Wellbeing (Staffordshire County Council),
‘Working in partnership with Healthwatch has been a crucial part of our engagement model as South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group. The Healthwatch membership scheme is an excellent way to share our key messages and also gain feedback from patients to feed into our strategy and influence decisions. Healthwatch are a key member on our patient council representing the needs of patients and feeding these directly to our governing board. The Healthwatch Champions Organisation scheme means that we can be confident our messages can reach those hard to reach patients and ensures we hear their voices and can
Fleur Fernando, Engagement and Partnership Manager from South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group (CCG). ,
“Many thanks for a very useful piece of work”
East Staffordshire Clinical Commissioning Group,
“An excellent piece of work and a very well written report”
Staffordshire County Council,
“Fantastic work – very exciting to see the detail, trends and relationships”
Mid Staffordshire NHS Foundation Trust ,