Our insight officers will collect the public’s opinion on the quality of health and social care services across Staffordshire, and generate reports that are fed back to local authorities which are used to shape and improve services.
The team are also there to support our Healthwatch Champions, from leading them through the required training to supporting them at events to creating publicity materials to hand out to help engage with the local public. Our four Community Engagement Leads offer guidance to Champions within their local areas and will act as mentors to those becoming involved in Healthwatch Staffordshire.