Minutes

Present

Baz Tameez

Elaine Day

John Townsley

Apologies

Derek Hoey

Nikki Taylor

Ian North

Sanji Rahim

Anna Mather

None

45 minutes public meeting

45 minutes private meeting

3 Deep Dives update and Progress – BT presented update and progress report to the HW committee.

·       Access to Primary Care

·       Seldom Heard Groups

·       Root causes of good and poor teenage mental wellbeing and health outcomes when you’ve been in care as a child

Access to Primary Care – Access to Primary Care deep dive focusses on patient and provider experiences in Staffordshire with the aim of reducing some of the stress in the system for both patients and primary care providers. Findings from engagement strands is being fed back to providers and patients routinely.

The following strands of engagement have been undertaken by Healthwatch:

·        Analysis of feedback through the Healthwatch Enquiry Line and events we are attending.

·        Contact with 25 Patient Participation Groups by engagement officers

·        Carers Groups around the County

·        South Staffordshire Councillors

·        Staffordshire Social Prescribers

·        “Enter and View Visits” to a district nursing team and an integrated mental health team looking at how they interact with primary care colleagues in Lichfield.

·        Meeting with NHS 111

·        National GP patient surveys

·        Regular meetings with the ICB primary care managers to understand both countywide and local issues.

·        Joint Medicines Optimisation Group linking into pharmacy issues.

Additional Reimbursable Roles (ARRS) – Healthwatch has been supporting the ICS with their ‘Primary Care Access Campaign’ in Staffordshire and by extension Stoke-on-Trent. In line with the new ‘Delivery plan for recovering access to primary care’, by promoting the Additional Roles Reimbursement Scheme (ARRS).

Root causes of good and poor teenage mental wellbeing and health outcomes when you’ve been in care as a child – updated on the following three areas in the table below.

Seldom Heard Groups –

This deep dive has been focusing on 3 Seldom Heard:

·        Those from the Trans Community (LGBTQA+)

·        People with Neurodiverse conditions

·        Those in rural areas (rurality)

Early recommendations were also shared with the HW. These will be discussed at the next Health and Wellbeing Board Meeting on 7^th Sep.

The meeting today consisted of the deep dive feedback from residents and how to further improve on Healthwatch reporting.

Decision Making Policy discussed and agreed.

No other issues raised.

27/10/2023 at 2.30pm